Returns Policy

We want you to love your Verdis products. If something isn't right, we're here to make it easy.

Returns

We accept returns within 30 days of delivery for items that are unused and in their original packaging. To start a return, please contact us with your order number and reason for return.

Damaged or Incorrect Items

If your order arrives damaged or you've received the wrong item, please contact us within 7 days of delivery with a photo and your order details. We'll arrange a replacement or full refund at no cost to you.

Refunds

Once your return is received and inspected, we'll process your refund within 5–7 business days. Refunds are issued to your original payment method.

Non-Returnable Items

For hygiene reasons, opened skincare products cannot be returned unless they are faulty or damaged.

International Returns

International customers (including UK) are responsible for return shipping costs. We recommend using a tracked service as we cannot be responsible for returns lost in transit.

Get in Touch

Have a question about a return? Contact us and we'll get back to you as quickly as possible.